WHERE DO YOU SHIP TO?
The whole world! I ship all UK orders with Royal Mail 1st Class, which costs £2.00 (£3 for A3 prints). Everywhere else is shipped using the Royal Mail International Tracked & Signed service, which costs £10 (£12 for A3 prints).
HOW LONG WILL SHIPPING TAKE?
All orders will be dispatched within 3-5 working days. Please note this may take longer around Christmas time when demand is higher. You will receive shipping confirmation via email when your goodies are on their way. UK orders should then take another 1 working day to arrive. EU orders should arrive within 5-7 working days of dispatch, and worldwide within 7-10, however this may be longer at the moment due to COVID-19.
WHAT ARE YOUR PIECES MADE OUT OF?
I use high quality polymer clay to make all of my jewellery pieces. Each component is shaped by me by hand, before being cured in the oven. They are then drilled, sanded, buffed, smiley-faced up, varnished and assembled. It's a long process but each piece is made with the utmost love and care, and I hope you'll agree that they are worth the time they take to make!
WHAT FINDINGS DO YOU USE FOR YOUR JEWELLERY?
I use sterling silver findings for all of my jewellery pieces - down to the tiniest of jump rings and lobster clasps! This means they will be super comfortable for even the most sensitive of earlobes - it also means they will not tarnish and will stay shiny and sparkly for years to come! Please remember to still take care of your pieces though - keep them stored hanging in a cool dry place and polish/clean regularly!
DO YOU TAKE RETURNS/EXCHANGES?
I do not take returns or exchanges, due to the small nature of my business and for hygiene reasons. If this is due to a fault on my behalf with the order however, there will be an exception - if there is an issue with your order please contact me at firstname.lastname@example.org.
EVERYTHING IS SOLD OUT! WHEN WILL IT BE RESTOCKED?
It’s only lil old me and my hands behind Lazy Disco, meaning everything is made in small batches - which also means it tends to sell out quite quickly! I try to update the shop with new stock every week on a Sunday evening. However it's best to keep up with us on Instagram to be in the know about any and all shop restocks!
I HAVE ANOTHER QUESTION! HOW CAN I GET IN TOUCH?
Send me a request via the Contact page, or by contacting email@example.com. Alternatively, send me a message via Instagram - however please bear in mind I get a very high volume of messages so it may take a little while for me to get back to you.