FAQs

WHERE DO YOU SHIP TO?

The whole world! I ship all UK orders with Royal Mail 1st Class, which costs £2.50. Everywhere else is shipped using the Royal Mail International Tracked & Signed service, which costs £10.


HOW LONG WILL SHIPPING TAKE?


I assemble all earrings and jewellery pieces after orders are placed. This means that all orders will be dispatched within 3-5 working days. Please note this may take longer around Christmas time when demand is higher.

You will receive shipping confirmation via email when your goodies are on their way. UK orders should then take another 1 working day to arrive. EU orders should arrive within 5-7 working days of dispatch, and worldwide within 7-10, however this may be longer at the moment due to COVID-19.

All ready-made products e.g. prints will be dispatched within 1-2 working days.


WHAT FINDINGS DO YOU USE FOR YOUR EARRINGS?

I use silver-plated findings. Silver-plated means that they are made out of a base metal, usually copper or brass, and then dipped in a layer of silver. I always try my best to find supplies of these that are nickel-free so that my earrings are as hypoallergenic as possible - however obviously everyone’s ears are different! If you are worried about this and have had problems with silver-plated jewellery in the past, you can purchase sterling silver hooks for your earrings as a separate add-on. Sterling silver is perfect for people whose ears may become irritated from silver-plated jewellery. Please note, opting for sterling silver will up the price slightly as these findings are more expensive to supply. When purchasing earrings, simply add one of these for each pair and I’ll make your earrings using them!

DO YOU TAKE RETURNS?

I do not take returns, due to the small nature of my business and also for hygiene reasons. If this is due to a fault on my behalf with the order however, there will be an exception - please read the Warranty for more information.

EVERYTHING IS SOLD OUT! WHEN WILL IT BE RESTOCKED?

It’s only lil old me and my hands behind Lazy Disco, meaning everything is made in fairly small batches - which also means it tends to sell out quite quickly! I try to create a full restock every 2-3 weeks. If you’re not sure, check my Instagram bio to see when the next shop update will be, or sign up to the newsletter to be the first to know!

I HAVE ANOTHER QUESTION! HOW CAN I GET IN TOUCH?

Send me a request via the Contact page, or by contacting hello@lazydisco.co.uk. Alternatively, send me a message via Instagram! Please bear in mind I get quite a lot of messages so it may take up to 2 days for me to get back to you.